Customer Support
Our Guru Crew Support team is available 24/7/365 to help you with any questions or issues
Frequently Asked Questions
What is Greenhub Hosting?
Greenhub Hosting is a high-performance web hosting company founded in 2003. We offer a variety of hosting solutions including shared hosting, VPS hosting, dedicated servers, and cloud hosting, all optimized for speed and reliability.
How do I contact customer support?
You can contact our Guru Crew Support team 24/7/365 through live chat on our website, by submitting a support ticket through your client area, or by phone. We aim to respond to all inquiries as quickly as possible.
Do you offer a money-back guarantee?
Yes, we offer an anytime money-back guarantee. If you're not satisfied with our services, you can cancel your account and receive a prorated refund for the unused portion of your service.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers. For certain locations, we also support additional payment methods.
Can't find what you're looking for?
Browse our full Knowledge BaseKnowledge Base
Browse our extensive collection of articles, tutorials, and guides
VPS Hosting
- Getting Started with VPS Hosting
- How to Access Your VPS via SSH
- Installing a Control Panel on Your VPS
- Upgrading Your VPS Resources
Security
- Securing Your VPS Server
- Setting Up a Firewall
- SSL Certificate Installation
- Best Practices for Server Security
Contact Us
Our support team is available 24/7/365 to assist you
Phone Support
Speak directly with our support specialists
+1 (555) 123-4567
Available 24/7/365
Live Chat
Connect with our support team instantly
Typical response time: < 2 minutes
Submit a Support Ticket
Need technical assistance? Submit a ticket and our support team will get back to you as soon as possible.
Before Submitting a Ticket
To help us resolve your issue faster, please include the following information in your ticket:
- Detailed description of the issue
- Steps to reproduce the problem
- Any error messages you've encountered
- Screenshots or screen recordings (if applicable)
- Your domain name or server IP address
For urgent issues, we recommend using Live Chat or Phone Support for faster assistance.