Privacy Policy

Welcome to Greenhub's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our VPN services, website, and applications.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

We collect several different types of information for various purposes to provide and improve our service to you:

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Payment information
• Cookies and Usage Data

Usage Data

We may also collect information on how the service is accessed and used ("Usage Data"). This data may include:

• Connection timestamps
• Amount of data transferred during your session
• VPN server location you connect to
• Application version

We do NOT log your browsing activity, IP addresses, or the content of any traffic through our VPN.

Greenhub uses the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To detect, prevent and address technical issues
• To process payments and prevent fraud

The security of your data is important to us. We implement industry-standard security measures to protect your personal information:

• All data is encrypted during transmission using strong encryption protocols
• We use secure server infrastructure with advanced security features
• Regular security audits and vulnerability testing
• Strict access controls for employee access to user data

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device.

Our website may use "cookies" to enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use cookies for the following purposes:

• To remember your login status
• To understand and save your preferences for future visits
• To compile aggregate data about site traffic and site interactions

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payment Processing

We may provide paid products and/or services within the service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting the contact page on our website: Contact Us